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Delivering quality solutions

Solutions Offered

combining multiple roles into technical oversight of a project

Translating strategy into the execution and delivery!

  • Communicating with business-minded people and with technical-minded people -- and ensuring that both sides have the needs fulfilled in an optimal way.
  • Working with internal teams to ensure requirements are fully understood and that implementation plans match expectations.
  • Answer incoming questions about the product and its capabilities.
  • Assess and address technical risks.
  • Define success criteria for testing and product acceptance.
  • Facilitate the creation and maintenance of proper product documentation.

Guiding businesses in improving processes, products, services and software through data analysis.

  • Uncover and understand customer needs and translate them into requirements.
  • Work directly with Product Owner & Stakeholders to establish the product's goals.
  • Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, and support.
  • Manage and own the product life cycle from strategic planning to tactical execution and beyond.
  • Support other teams to help drive adoption and use of products.

Experience across multiple concentrations including website development, hosting, search engine optimization, social media, and more. Manage relationships with clients and prioritize technical needs.

  • Familiar with CMS's: Drupal & Wordpress
  • Static Site Generator: Gatsby/React
  • Website SEO Optimization
  • Analytics
  • Accessibility

Bridging the Gap

between technical team and business to deliver quality to the client.


Gather & Define Requirements

Collaborate with business users, product owners, and business partners.

Design a Technical Solution

Interact with technical architects and product owners to agree on a solution.


Interface with development team to ensure the system is properly implemented.
Documents & Processes

Document & Process

Document solution and end-to-end workflow process.


Verify solution meets expected requirements.
LIfe Cycle

Launch & LifeCycle Support

Ensure the solution continues to meet business needs.

Sometimes you come across a genuinely talented, easy to work with and technically reassuring engineer. Heidi is better than that. She’s excellent with her communication and her suggestions were relevant. You should hire her.

- dpark

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